Refund, Exchange & Return

Returns:

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a return, refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We are in the process of tying up with a few companies providing delivery services. Till then, for return, products have to be self-shipped. Delivery Cost of returning will have to be borne by you. To return your product, you should mail your product to:

Shambhavi Creations

C/o Rajesh Kumar Arya,

18, Prince Colony, Behind Marble Palace,

Near Pachpedi Naka, Raipur, 492001,

Chhattisgarh, India

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

After quality checking, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have still have not received your refund yet, please contact us at care@shambhavicreations.co.in. We are always with you to better your experience with us.

Exchanges (if applicable):

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at care@shambhavicreations.co.in and send your item to:               

Shambhavi Creations

C/o Rajesh Kumar Arya,

18, Prince Colony, Behind Marble Palace,

Near Pachpedi Naka, Raipur, 492001,

Chhattisgarh, India