We strive to dispatch all confirmed orders within 24–48 hours of order confirmation.

Once your order has been processed and dispatched from our warehouse, it typically arrives within 3–6 business days, depending on your delivery location.

Yes! We are pleased to offer free shipping on all orders, with no minimum purchase required.

Once your order has been dispatched, you will receive a tracking number along with the courier partner's details via email or SMS, allowing you to track your shipment easily.

Yes, we deliver to most locations across India. If your area is serviceable, you will be able to place your order during checkout.

If your order has not yet been dispatched, please contact on our Whatsapp +91-83196-00360 or Email order@shambhavicreations.com. We will do our best to update your shipping address.

While we aim to deliver all orders on time, delays may occasionally occur due to weather conditions, public holidays, or courier-related issues. If your order is delayed, please contact us, and we'll be happy to assist you.

Our courier partner will usually make another delivery attempt or contact you to arrange a convenient delivery time. Please keep your phone accessible after dispatch.

Orders are processed on business days only. Orders placed on weekends or public holidays will be processed on the next working day.

Yes. If your order has not been dispatched, you can request a cancellation by our Whatsapp +91-83196-00360 or Email order@shambhavicreations.com.

If your package arrives damaged, please contact us within 24 hours of delivery and share clear photos of the package and the product on our  Whatsapp +91-83196-00360 or Email order@shambhavicreations.com. We will resolve the issue as quickly as possible.

Returns:

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can't offer you a return, refund, or exchange.

To be eligible for a return or replacement, your item must be unused, in the same condition that you received it, and in its original packaging.

For any return-related queries, please contact us at Whatsapp +91-83196-00360 or Email order@shambhavicreations.com. 

Once your return request is approved, our courier partner will arrange a pickup from your delivery address. In case reverse pickup is not available for your location, our support team will assist you with the best available return option.

Replacement (if applicable):

We only replace items if they are defective, damaged, or if you have received an incorrect product. If you need a replacement for the same item, please send us at Whatsapp +91-83196-00360 or Email order@shambhavicreations.com mentioning the reason for replacement.

Once your replacement request is approved, our courier partner will arrange a pickup of the original product (if required), and the replacement product will be dispatched at no additional cost.

Refunds (if applicable):

Once your returned item is received and inspected, we will notify you by email that we have received your return.

After successful quality inspection, your refund will be processed and automatically credited to your original payment method within 2–5 business days.

Late or Missing Refunds (if applicable):

If you haven't received your refund yet, first check your bank account again.

Then contact your credit card company or payment provider, as it may take some time before your refund is officially posted.

Next, contact your bank. Processing times may vary depending on your financial institution.

If you still have not received your refund after the expected timeframe, please contact us at order@shambhavicreations.com. We are always happy to assist you and ensure you have the best shopping experience with Shambhavi Creations.

At present, orders cannot be cancelled once they have been confirmed and processed.

If you no longer wish to keep the product after delivery, you may request a return or replacement in accordance with our 10-day Return Policy.

Once your return request is approved, our courier partner will arrange a pickup from your delivery address. You do not need to self-ship the product. After the returned item is received in its original condition with all tags and packaging intact and successfully passes our quality inspection, your refund will be processed to your original payment method within 2–5 business days.