We despatch orders in 24-48 hours of their confirmation.

After processing and leaving the warehouse, orders usually take between 3 to 7 working days to arrive at your place depending on the distance of your location.

Yes. All orders, irrespective of their order value, are shipped free.

Once your order is despatched, you will receive the tracking number along with details of the courier partner.

Returns:

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a return, refund or exchange.

To be eligible for a return or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please click and follow Return procedure. 

We are in the process of tying up with a few companies providing return pick up services. Till then, for return, products have to be self-shipped. To return your product, you should mail your product to:

Shambhavi Creations

A-121, 2nd Floor Dhanwantri Heights Near Old Dhamtari Road Kamal Vihar, Sector 6 Raipur – 492001

M: 8319600360

Replacement (if applicable):

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at order@shambhavicreations.com mentioning the reason for replacement. You are requested to send your item to:               

Shambhavi Creations

A-121, 2nd Floor Dhanwantri Heights Near Old Dhamtari Road Kamal Vihar, Sector 6 Raipur – 492001

M: 8319600360

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

After quality checking, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have still have not received your refund yet, please contact us at order@shambhavicreations.com We are always with you to better your experience with us.

At present, cancellation is not allowed after the order is placed. You can return or exchange the order after receiving it. You will have to ship it back to us. Refund (with shipping amount incurred by you) will be initiated for a product if it is received in original condition with original packaging and successfully passes the quality check.